Who This Policy Covers

This policy applies to Aircrew Edge at aircrewedge.com and to the Aircrew Edge Bid Clicker (Chrome extension). Aircrew Edge is an independent third-party tool. It is not affiliated with, endorsed by, or sponsored by United Airlines, Navtech, or the operator of the PBS bidding system.

Information We Use On The Aircrew Edge Website

When you create or use an Aircrew Edge account, we use the information needed to run the service. This may include your account email or username, subscription status, United pilot profile details you provide, saved bidding preferences, saved bid groups, and support messages you send us. Payments are processed through Stripe; Aircrew Edge does not store your full credit card number.

What The Extension Stores Locally

The Aircrew Edge Bid Clicker stores a small amount of data on your computer in Chrome's local extension storage. This storage is local to the extension and is not synced by Aircrew Edge.

• Your Aircrew Edge sign-in token.
• The most recent bid configuration fetched from your Aircrew Edge account.
• Automation-resume checkpoints so an interrupted bid entry can resume safely.
• Internal diagnostic flags used for troubleshooting.

What The Extension Sends Off Your Device

The extension sends data off your device only when needed to operate its bid-entry workflow:

• Your Aircrew Edge sign-in credentials are sent to Aircrew Edge when you sign in.
• Authenticated requests are sent to Aircrew Edge to fetch your latest bid.
• Anonymous version-check pings are sent to Aircrew Edge so the extension can tell you when an update is available.
• A short structured report is sent to Aircrew Edge after every bid-entry run — see “Bid-Entry Run Reports” below.

The extension does not send your bid data to United, Navtech, or any other third party. It does not transmit your PBS credentials or your browsing history to Aircrew Edge.

How The Extension Acts On Your Behalf

The Aircrew Edge Bid Clicker is a tool you choose to run. When you click "Enter Bid," you authorize the extension to act as your agent for the bid-entry workflow by driving the PBS website's user interface for you.

You sign in to PBS yourself in the normal PBS sign-in flow. The extension never sees, captures, stores, or sends your PBS password. It only works inside an already authenticated PBS session that you opened.

Bid-Entry Run Reports

After each bid-entry run, the extension sends Aircrew Edge a short structured report so we can confirm the submission and investigate any failures. Reports include the run outcome, an internal run identifier, the extension version, and run-shape counters; when a run did not complete cleanly, they also include structured per-run details such as bid group numbers, canonical command identifiers, a short internal error code, and an error message (with personally-identifying substrings redacted server-side).

Run reports also include the bid rows the extension entered, so we can compare what landed in your bid against what you asked us to enter. When the two don't match, that comparison is how we find the cause. We use this only to verify and improve bid entry — never for advertising, and never shared with third parties. These rows are retained for 90 days.

When a bid-entry run does not complete cleanly, the report may also include a bounded, structured record of the operation chronology needed to diagnose it: the order and timing of the bid-entry steps, the relevant PBS editor, form, and control state the extension observed, matcher rejection and repair evidence, the captured bid rows, bid commands, and trip details needed to compare the intended bid with the observed result, and the capture and delivery status of that evidence. This record is a fixed set of structured fields about the bid-entry steps themselves — it is not a copy of the extension's logs. It is sent only to your own Aircrew Edge account and used only to verify, diagnose, and improve bid entry. This evidence is retained for 90 days.

When a bid-entry run does not complete cleanly, its report may also include bounded, quantized page, worker, network performance, and lifecycle measurements. We use these measurements only to diagnose bid-entry problems, not to create a persistent browser fingerprint. These diagnostic measurements are removed after 90 days.

Reports do not include: your Aircrew Edge sign-in token, your PBS employee number, full extension logs, PBS credentials, your IP address, persistent browser fingerprints, or any data belonging to another user.

Reports also do not include PBS authentication or session data, indiscriminate copies of whole PBS pages or whole-page HTML, screenshots or video, unrestricted CSS/class dumps, request or response bodies, or browsing outside the bid-entry workflow.

Aircrew Edge also keeps a server-side copy of the bid configuration associated with each report, so we can audit what was actually submitted if you later report a problem. This snapshot is keyed to your account and is not shared with third parties. If the reporting endpoint has to rate-limit a request, we store a short irreversible hash of the originating IP address — never the IP address itself — for up to 30 days to investigate the cause.

How We Use This Information

We use website and extension data only to provide Aircrew Edge's stated services: account access, subscription management, bidding tools, bid export, and extension bid-entry automation. We do not sell this data, use it for advertising, or share it with third parties except service providers that operate the Aircrew Edge website, such as hosting, email, error monitoring, and payment processing providers.

Server Logs

Like most web services, Aircrew Edge may keep server logs for security, troubleshooting, and reliability. Logs for requests such as the anonymous extension version check may include technical details such as requester IP address, request path, timestamp, and user agent. We use these logs to operate and protect the service, not for advertising or user profiling.

Your Controls

You can clear extension data by signing out from the extension popup or by uninstalling the extension. Signing out also revokes the Aircrew Edge-side extension session so the stored token can no longer be used. You can manage or cancel your Aircrew Edge subscription from your account page.

Questions

For privacy questions or requests, contact us at info@aircrewedge.com.